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Firstly, you should check your trade’s status in “History”‎ section. If your trade have “Waiting”‎ or “Canceled”‎ statuses, you should check if you have accepted the trade using Steam application.
If your trade was accepted in Steam, make sure that you have traded with our bot and not with the fake scam bot. You can check the link for the bot’s profile in the “Trade bots”‎ section. Learn more: How to distinguish a real CS.MONEY bot from a fake scam bot?
If you have traded with our bot, but trade status is “Canceled” ‎ - contact our technical support.
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