How do I log in
“Trade” mode
How to trade
Market
Personal verification (KYC)
Steam Guard
Trade lock
Trade balance
Problems with trade
Why the trade is still not accepted on the site, although I have accepted it in Steam?I only received part of the items and the rest of trades were declined. What do I do?Why is my trade still pending even though I’ve accepted it on Steam?My trade doesn’t come and has a "Waiting" status. What to do?Why is my trade declining automatically?How to decline the trade?
Adding funds
How long does it take to receive a balance after a successful payment?How do I top up my balance with a bank card?Is there any commissions on adding funds?What should I do if my money has been deducted, but on the site it says that the transaction was cancelled?I accidentally added funds on the site, can I make a refund?Why the payment page shows that I was blocked?Can I add funds with my currency if I don’t have US dollars?
Security
Prices
Why do my items cost less than on Steam market?Why has my item price dropped after the trade?Are there any overpays for stickers or Float? Why there is no overpay for my item?How does the extra charge for lock work?Why the commission for some items is more than 7%?Can I find out the price of an item if it is not in my inventory?
"Stickers on skin" filter
Dota2
Partnership
How will I know if someone wants to buy my item?
I saw a notification that someone wants to buy my item, how do I make a trade?
Please note, that the balance will be credited within a few minutes after the buyer accepts your confirmed trade in Steam. If the balance has not been received within 15 minutes after a successful trade — refresh the Market page please.
Open the notification center by clicking on the bell icon in the page header. Install cs.money extension and sign in with your Steam account:
Create a trade offer and confirm it in the Steam mobile app:
Wait for the trade confirmation from a buyer. After that — the deal is completed:
Go to “Market” page in mobile application and press “Create the deal” button:
Confirm the trade in Steam mobile applcation and wait for buyer’s trade confirmation:
Häufig gestellte Fragen
